FAQ

Subscription and Pricing

Q: What are the subscription plans and pricing? A: You can choose between 3-month and 12-month subscriptions starting at only $3.84 per week or buy our programs starting at $29,95.

Q: Is there a free trial available? A: Yes, you can try the app and enjoy a 14-Day Money-Back Guarantee.

Access and Compatibility

Q: Is the app available for both iOS and Android? A: Yes, you can use the app on both iOS and Android devices.

Q: Are there any device compatibility requirements? A:

  • For iPhone users: iOS version 15.0 and above.

  • For iPad users: iPadOS version 15.0 and above.

  • For Apple Watch users: WatchOS version 8.0 and above.

  • For Android Phone users: Android OS version 12.0 and above.

  • Note: Android Tablets and Amazon Fire products are not officially supported.

Programs and Workouts

Q: Can I switch between different workout programs? A: Yes, you can switch between different workout programs whenever you like.

Q: How are the workouts tailored to my fitness level? A: The programs evolve and are designed for beginners, intermediate, and advanced levels.

Nutrition Plans

Q: How are meal plans customized for my dietary needs? A: Your coach will create a personalized nutrition plan based on your personal needs, dietary preferences, allergies, or excluded foods.

Q: Can I modify my meal plan? A: Yes, if you're not satisfied with the proposed meal, you can swap it and use personal filters to automatically select an alternate meal. The app will recalculate calories and macros to match your needs.

Coaching

Q: What does the monthly one-on-one check-in include? A: You will get a personal review from your coach to ensure everything is working well, receive advice, motivation, or request changes to your program or schedule.

Q: How can I contact my coach? A: You can use the instant chat to contact your coach whenever you need help. Your coach will be glad to assist you, modify your program, or answer your questions.

Features

Q: How does the meal swap option work? A: It's very easy; just tap on the dedicated button on the top right of the meal to change it instantly.

Q: How is my progress and performance monitored? A: All your performances and progress are automatically tracked in the app. If you use a smartwatch, data such as training duration, heart rate, sleep time and calories burned are automatically synced. You can also manually enter gym stats like weight, repetitions, and sets to track your volume.

Q: How can I measure my progress over time? A: You can dive deep into your nutrition with graphs for calorie intake, burn, and calories in/out, helping you track progress over time and take action on insights to achieve your goals.

Q: How can I check my nutrition compliance? A: You can see your nutrition compliance scores at a glance to know how well you are performing week over week.

Q: How does gamification work in the app? A: As you complete daily habits, you will earn habit streaks and unlock achievement badges, fueling motivation and accountability.

Q: How can I set and monitor my daily nutrition goals? A: You can easily review your progress towards daily nutrition goals with insights into your calorie and macro intake.

Q: Can I set individual nutrition variances and habits? A: Yes, you can set and assign individual nutrition habits and variances.

Q: What meal tracking options are available? A: You can track meals via MyFitnessPal, Fitbit, or directly in the app.

Q: How can I set and track my nutrition goals? A: Set daily nutrition, weight, or milestone goals to stay accountable to your health.

Q: How can I form better nutrition habits? A: Make lasting, healthy changes with pre-set or custom nutrition habits.

Q: What are habit lessons? A: Build a habit-based coaching curriculum through short video lessons to learn how to incorporate healthy habits into your lifestyle.

Q: What is photo food journaling? A: You can visually journal your meals by taking pictures, helping you make better food choices.

Q: How can I track my meals in detail? A: Advanced clients can scan or search for foods in the meal library, track them, and get full nutrition information, including daily breakdowns of calories, macros, and micronutrients.

Q: Can I add my own recipes? A: Yes, you can customize the app with your own recipes for a premium nutrition coaching experience.

Q: What are smart meal plans? A: Set macro goals and choose from hundreds of healthy meal combinations.

Training

Q: Can I build custom training plans? A: Yes, you can create bespoke training plans for online, in-person, or group training.

Q: What are training templates? A: Build training plan templates that can be copied and customized for different clients.

Q: How does the workout builder work? A: Create workouts from your templates in the workout builder to deliver custom workouts.

Q: What types of workouts can I build? A: Build general sports or conditioning workouts, group training, cardio workouts, interval training, super sets, and progressions.

Q: What are interval workouts? A: Prescribe interval workouts with built-in timers, rest periods, and voice-over audio.

Q: Can I create fitness targets and add notes to exercises? A: Yes, add notes and instructions to exercises that you can view and track during workouts.

Q: Are there fitness libraries available? A: Yes, explore libraries of professionally created pre-built exercises, workouts, and programs.

Q: Can I print workouts? A: Yes, all workouts can be saved and printed in PDF format.

Tracking

Q: How can I monitor my progress? A: View and analyze exercise data, before-and-after photos, body stats, heart rate, calipers, nutrition, and graphs.

Q: How can I track my progress? A: Track workouts, nutrition, fitness targets, progress photos, and more with the mobile app.

Q: What are client check-ins? A: Get notified when you check in on a workout, view results, and add notes.

Q: What are personal bests? A: Earn badges when you hit personal bests and share them via social media.

Nutrition

Q: How can I get meal plans? A: Receive your own meal plans (in PDF format) or connect with the Evolution Nutrition add-on for prescribed meal plans.

Q: How can I track my consumption? A: View how you are managing your nutrition in one easy view.

Q: Can I track meals and macros? A: Yes, track nutrition through Fitbit or MyFitnessPal app integrations.

Q: How can I set and measure my nutrition goals? A: Set nutrition goals and measure compliance with your assigned nutrition programs.

Messaging

Q: How does in-app messaging work? A: Send one-on-one or group messages through the app and label them with a topic for easy reference later.

Q: What are notifications? A: Receive mobile app notifications for workout reminders and check-ins.

Q: What are trainer notifications? A: Trainers get app notifications when you complete events in your training plan.

Account Management

Q: How can I manage or cancel my subscription? A: Auto-cancellation is available, allowing you to cancel your subscription at any time at your convenience. You will continue to access your subscription until the end of the period but will not renew for the next period.

Q: How is my data handled and protected? A: You can check our privacy policy for detailed information on data handling and protection.

Support and Community

Q: What kind of support is available? A: Get support from your personal coach, not a bot or AI, but a real human who will personally answer your questions.

Q: How can I engage with the community and participate in challenges? A: Groups can be created by your coach for clubs, organizations, companies, or just friends to share thoughts and motivate each other with challenges or workouts.